QUESTIONS & ANSWERS ABOUT OUR SERVICE

 What pets do you care for? 

We can care for cats, bunnies, small animals (birds, mice, gerbils, guinea pigs, pot belly pigs, mini goats, etc). We are able to board bunnies, kittens, senior cats, guinea pigs and other small caged pets.

Are you bonded and insured? 
Yes

 

Will you come to meet me and my animals before pet sitting begins? 
Absolutely! After you contact us we will set up a time to meet you and your pet, go over all the details of caring for your home and pets while you're away, complete company paperwork required prior to starting any new pet sits and answer any questions you may have. Initial consultation is free!


How many Pet Sitters Will Be Watching my Pet? 
The pet sitter you meet at your initial interview will be your permanent pet sitter unless they take a vacation or leave the company. In that case we will notify you at least 30 days in advance so if one of Lil' Chick pet sitters isn't able to continue helping you out then that should give your sufficient time to interiew and hire another pet sitter.


How many dogs does a pet sitter walk at one time?

Just your dogs. We only walk maximum two dogs at a time. if you have more than 2 dogs we shall walk them separately for the safety of the pet and pet sitter.
 

Why do you need a Local Emergency Contact Person?
In case you are unreachable this family or friend should be able to make decisions on your behalf for the care of your pet.

Or if there is an emergency such as a natural disaster and you are unable to get back for an extended period of time, your emergency contact should be able to step in and take care of your pet. 
           
Or in case something should happen to you, your emergency contact should be able to take over the care of your pet during an extended period of time?


Who should be my Emergency Contact Person?
Start with friends or family members who live nearby and can reach you or your pets quickly. Make sure they have keys, necessary codes or other information to access your home, grab the pets and evacuate.
If you need help putting a plan and kit together please contact me at
aj@lilchick.com
 

Can you give medications to my pets? 
Yes we can give oral medication. Please let us know prior to the initial consultation if that is needed. Also, we have over 9 years plus of experience in Bunny care.

 

How do you handle my keys?
Client confidentiality is our priority. We have an identification process for client keys which alleviates the need for our clients name or address to be associated with the key.

When is payment due, and what forms of payment do you accept? 
After the initial consultation, you may leave a check for us to pick up on the first visit. We shall also at the initial consultation go over invoicing and payment.

We accept cash and personal checks. All checks need to be made out to Lil’ Chick Pet Sitters.

What happens if my trip lasts longer than expected? 
We will continue to care for your pet until we have an email or phone call from you confirming that you are home, If you are able, please call us to let us know of delays or changes of plans as soon as possible.


How can I be sure you'll remember my visits?
You will receive a confirmation from your pet sitters 3-4 days before you leave, so you know that we have not forgotten your pet. The pet sitters shall email you during the pet sit to let you know how the pet sit is going. The pet sitter shall also email you on the last day of the pet sit.


Can I give my pet sitter a tip?
Tips are not necessary but very much appreciated. If the pet sitter has provided you with above and beyond service.
The pet sitter keeps 100% of the tip.

Lil' Chick also offers a Prescription Discount Card for all its clients, family and friends thats good for both humans and pets. Click here for some Q&A about the LIL' CHICK PRESCRIPTION DISCOUNT CARD

A.J. Singh
Owner

aj@lilchick.com 
408.839.7502


Thanks! 


 

Copyright © 2006 Lil' Chick Pet Sitters.